Measured results in practice

Whichrate delivers measurable outcomes across claims assessment, negotiation, and dispute resolution.

Developed and refined in the UK, the platform has now been successfully piloted within the Australian market, demonstrating significant savings opportunities and improved consistency across hire-rate assessment.

Proven in the Australian market

Whichrate has already delivered 80% savings for one Tier 1 Australian Insurer.
Situation

Credit hire demands were materially inflated across duration, daily rates and add ons for a Tier 1 Australian insurer.

Manual reviews relied on broad rate tools and individual judgement, limiting the ability to confidently evidence a reasonable hire position.

Whichrate Assessment

Whichrate was used to validate reasonable daily hire costs using:

  • Like-for-like vehicle matching

  • Full Total Cost of Hire modelling

  • Transparent treatment of excess and add-ons

  • Repeatable, defensible methodology suitable for negotiation

Outcome summary
Outcome summary
  • 80%

    Claimed Rate Reduction
    Claimed Rate Reduction

70%+

of all UK hire-rate lookups run through Whichrate

UK Market Success

Proven at scale in the world's most contested credit hire market

Built on proven market foundations



Whichrate has been developed and refined over more than a decade, combining extensive market coverage, rigorous data validation and evidence designed to stand up to scrutiny.

  • Widest range of hire rates across ABI vehicle categories, including specialist vehicles

  • Tens of thousands of new rates captured every week, seven days a week

  • Over 13.7 million rates collected and analysed in the last year alone

  • Rates are only captured where vehicles are genuinely advertised as available

  • All providers undergo due diligence, including financial viability and trading legitimacy.

  • Every rate is backed by immutable evidence, creating strong audit and litigation confidence.

  • Whichrate is not an emerging platform.
    Whichrate is not an emerging platform.

    It is the established market standard in the world's most contested credit hire jurisdiction.

    It is the established market standard in the world's most contested credit hire jurisdiction.

  • £289m 

  • Customer savings delivered

  • Customer savings delivered

  • 70%+

  • Of UK hire-rate lookups run through Whichrate

  • Of UK hire-rate lookups run through Whichrate

  • 13.7m

  • Rates collected and analysed annually

  • Rates collected and analysed annually

  • 14+ yrs

  • Of market data and refinement

  • Of market data and refinement

  • 337+ 

  • Insurers used our services over the last 12 months

  • Insurers used our services over the last 12 months

See how Whichrate performs with your own claims

Start with a free trial using your own claims – either live via our online portal or we can review a set of historical claims for you.

No subscription, no long-term commitment. After the trial you simply pay per report. 
A simple, straight forward way to test how our platform can deliver savings for your business.